E-commerce website www.mudaru.com (MUDARU) is operated by TNB Vietnam CORP (TNB). Members on the electronic trading platform are customers, users of websites, member stores, organizations and individuals having lawful commercial activities authorized by TNB to use the service. The content below specifies the privacy policy for Members in compliance with Decree 52/2013/ND-CP of the Government of the Socialist Republic of Vietnam.


TNB commits to protecting the privacy of customers' information in order to respect and protect the personal interests of buyers.

1a. Purpose and scope of collection

To access and use some services at MUDARU you may be required to provide personal information (Email, Full name, Telephone number ...). All declared information must ensure accuracy and legality. TNB does not assume any responsibility related to the law of the declared information.

We may also collect information about the number of visits, including the number of pages you view, the number of links you click and other information related to connecting to MUDARU. We also collect information that the Web browser you use when accessing MUDARU including: IP Address, Browser, Language, Time and the addresses that the browser accesses.

2 a. Scope of using information

Dong NamDoc.net collects and uses your personal information for the appropriate purpose and fully complies with the content of this Privacy Policy.

When necessary, we may use this information to contact you directly in forms such as: Mailing, Email, Message or Call...

3a. Information storage time

Personal data of members will be stored until a request to cancel or self members log in and perform cancellation. In addition, in all cases, member's personal information will be kept confidential on TNB's server.

4a.The unit collects and manages personal information

TNB Vietnam CORP
Address: L27, street 27, Hung Phu compound, Hung Thanh ward, Cai Rang district, Can Tho city
Phone: (+84) 292-3525-008

5a. Management and edit personal information tool for members

All members participating in MUDARU and registered accounts are free to change their information through the Website's personal information management tool. Users are solely responsible for the accuracy of the information they register / edit and ensure the legality of this information. TNB does not accept any responsibility if the user intentionally or inadvertently make this information, as well as use that information for illegal purposes.

6a. Commitment to customer information security

Personal information of members on MUDARU is committed to absolute confidentiality by TNB. Collection and use of information of each member is only done with the consent of that customer unless otherwise permitted by law.

TNB does not use, transfer, provide or disclose to any third party about a member's personal information without consent of that member. In case of coordinating the investigation with the competent TNB authority it is entirely possible to use the above information to provide it to the competent authority upon request without notice to the user.

In case the information server is hacked, resulting in the loss of member's personal data, TNB is responsible for notifying the investigating authorities in timely handling and notifying the member.

Absolutely confidential all information of online transactions of members including invoice information, digital vouchers...


Members participating in MUDARU will be responsible for the security and storage of their account information and passwords. Members are responsible for promptly notifying TNB of the acts of illegal use, abuse, illegal storage of third party accounts to take appropriate measures.

Members do not use TNB's services for illegal purposes: phishing, threats, illegal information exploration, sabotage, creating and spreading viruses that cause damage to the system, configuration, and transmission. MUDARU's information or using its services for speculative purposes, manipulating the market to create fake orders, including for judging market demand. In case of violation, such member must be responsible for his / her acts before the law.

Members may not change, modify, assign, copy, disseminate, distribute, provide and create similar tools of services provided by TNB to third parties without TNB consent.

In case of false or suspected information, TNB has the right to cancel membership of that account if it is impossible to verify the truthfulness of the information (By Email, Message or Call) without members must be informed.


TNB commits to making every effort to ensure the safety and stability of the entire technical system. However, in the event of an incident due to our fault, TNB will immediately take measures to ensure the rights of the buyer.
When conducting transactions on MUDARU, it is imperative that members follow the instructions.
TNB commits to providing the best quality of service to all participants. If a technical, software or other objective error arises that a member cannot participate in the transaction, the member must notify the MUDARU Management Board by phone (0710) 3525-008 or (0932) 956-922 (from 8:00 to 17:00 daily) or via email address mudaru(at)tnbgroup.vn, we will fix errors in the shortest time to create favorable conditions for MUDARU members .
TNB is not responsible for handling in case the members' notice does not reach the Management Board, arising from technical, transmission line, software or other errors not caused by us.


All members including TNB are committed to comply with the terms of this policy.

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